Returns & Exchanges

At Pulsetto, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your item within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all accessories, manuals, and cables are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned product, we will process your refund to the original payment method within 5-7 business days.